FAQs

Carrier Cost Recovery Fee

Questions & Answers

Just click on a question from the list below to view the answer.


Why do I have to pay this fee?

This fee helps AT&T recover costs associated with providing state-to-state and international long distance service including expenses for national regulatory fees and programs, as well as connection and account servicing charges. This fee applies for each month in which you have any AT&T state-to-state and/or international charges on your bill. This fee is not a tax or charge required by the government.

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What does each customer pay?

Your bill includes a Carrier Cost Recovery Fee. This fee is $2.39/month unless you have AT&T local telephone service and are enrolled in one of the following plans: AT&T One Rate Nationwide 10 Cents, AT&T Nationwide Calling 120; AT&T Unlimited Plus or AT&T One Rate USA. If you have AT&T local service and are enrolled in one of the above-named plans, the fee is $1.99/month. This fee applies for each month in which you have any AT&T state-to-state and/or international charges on your bill including monthly recurring charges (MRCs) or minimum usage charges (MUCs).

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How will I be assessed the Carrier Cost Recovery Fee if my bill contains multiple months?

The Carrier Cost Recovery Fee applies for each month in which you have any AT&T state-to-state and/or international charges on your bill. For example, if you receive an AT&T bill covering three months, and for two of the three months you have AT&T state-to-state and/or international charges, you will receive two fees.

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If I don't have any AT&T charges in a month, will I still receive this charge?

This fee applies for each month in which you have any AT&T state-to-state and/or international charges on your bill.

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How does this fee appear on an AT&T customer's telephone bill?

The Carrier Cost Recovery Fee appears as a separate line item on your bill. This fee appears in the "Other Charges and Credits" section of the Long Distance portion of your bill.

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If I subscribe to a call plan with a monthly recurring charge (MRC) but do not make any LD calls during the month, will I still receive this charge?

The CCRF is charged to all customers who have $0.01 or more of AT&T state-to-state or international charges, including MRCs or MUCs (minimum usage charge).

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How much money is AT&T making on this?

The purpose of this charge is to recover our costs. The fee will help AT&T recover those costs associated with providing state-to-state and international long distance service, including expenses for national regulatory fees and programs, as well as connection and account servicing charges.

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Does the Carrier Cost Recovery Fee count towards my Monthly Usage Minimum?

No.

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Is the Universal Connectivity Charge percentage assessed on the Carrier Cost Recovery Fee?

Yes.

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Important Information For Customers with More Than One Phone Line

Does the Carrier Cost Recovery Fee apply to each phone line?

If each phone line is maintained as a separate account, each bill you receive for those accounts will be subject to the fee. However, if they are consolidated onto one bill, the charges will be combined, and the fee will apply only to that bill. Please call 1-800-222-0300 (Alaska customers call 1-800-252-7266) and we will combine your calling charges onto one long distance bill.

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I have two homes. Can I combine my bills to avoid being charged the Carrier Cost Recovery Fee twice?

If you have two homes with separate AT&T residential phone bills, please call 1-800-222-0300 and a representative will exempt your secondary residence from the Carrier Cost Recovery Fee, if billing capability permits.

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