Consumer Tips

Fraud Education

Scams, Schemes, and Some Simple Safeguards

According to industry experts, telephone fraud costs an estimated $4 billion each year. And, as our communications become more high-tech, criminals find new and even more sophisticated ways to defraud the unsuspecting consumer.

While the popular belief is that older people are the most frequent targets of scam artists, people of all ages, income, education levels and lifestyles can be taken in by crafty crooks. All consumers should be wary.

At AT&T, we care about our customers and work zealously to protect them from unscrupulous con artists. Using sophisticated technology to detect and deter fraud, we have ambitious programs for protecting our customers against fraud, often developing new technology for this purpose. But technological deterrents alone can't do the job. The best defense against fraud is a well-informed consumer, which is why we work hard to educate our customers on telephone fraud and alert them to new scams. The following pages contain some suggestions from experts on the best ways to protect yourself from becoming a victim of telephone fraud.